Security Bond Policy

Please ensure that you understand and comply with these guidelines to enjoy a pleasant and hassle-free stay.

• Breakages Deposit / Security Bond & Additional Cleaning
  

  Kindly note the following guidelines regarding deposits and liabilities for guests:

  • Deposit via Credit Card:
    Guests who have booked their stay through "Just Holiday Villas 4 U" or "Holidu" are kindly requested to make a returnable deposit via Credit Card at least 7 days prior to their arrival.

  • This deposit will typically be refunded back to the guest's credit card within 7 days after their departure.

  • Liabilities for Damage:
    While the security deposit is being held, the guest remains responsible for covering the entire cost of any necessary repairs, replacements, or other losses incurred by the Owner due to accidental or negligent breakage, loss, damage, or any other harm caused to the property and/or its contents. Additional charges may be deducted from the security deposit if:

    • The guest fails to vacate the property at the specified time.
    • Any other terms of the agreement are violated

  • Cleaning:

    Prior to the commencement of your rental period, the property undergoes a thorough cleaning. Upon your departure, it is expected that you leave the property in a reasonably clean condition. The standard cleaning service is included in the price and is designed to restore the property to its original state.

    However, if the property is left in an excessively unclean state, rendering the standard cleaning service inadequate, the owner has the authority to address the issue and deduct the necessary expenses from the security deposit.

    Cleaning Costs:
    If additional cleaning is required beyond standard practices, the cost will be deducted from the security bond at a rate of €25 euros per hour.

  • Administrative Fees:
    Any costs incurred for repairs, replacements, breakages, or cleaning will be subject to a €25 per hour administration fee, plus IGIC (Impuesto General Indirecto Canario), to cover the time required to purchase replacement items or arrange for repairs.

  • For VRBO and Airbnb Guests:
    For guests who have booked and paid through VRBO or Airbnb, the security deposit will be collected along with the final payment and refunded back to the guest within 7 days after their departure.

  • Excess Damage:
    In the event that the damage to the property exceeds the amount of the breakages deposit, we (the owner) reserve the right to pursue the additional value of the claim.

  • Smoking / Vaping
    

    Smoking or vaping inside our villas is strictly prohibited. Any indication of smoking will require an additional charge for a comprehensive deep cleaning, which may amount to €500 euros depending on the villa. This cost covers the thorough washing of curtains, bedding, soft furnishings, and other relevant items.

    We kindly request that you honor the owner's property and refrain from smoking inside the villa. Your cooperation in maintaining a smoke-free environment is greatly appreciated.

  We kindly ask that you carefully read and follow these guidelines to help ensure a comfortable, enjoyable, and stress-free stay during your time with us.

  Your cooperation is greatly appreciated.